User Information
Security & Privacy - Click4Advisor's Technology
Privacy - The Click4Advisor service is a ‘double-blind' telephone connection system. This means that both User and Advisor phone numbers are always kept private and never shared. Click4Advisor is able to ensure this because the system initiates the phone connection between User and Advisor.
Security - All information you transmit from your computer into our servers, including credit card and/or bank information, is fully digitally encrypted utilizing state-of-the-art SSL (Secure Socket Layer) technology before passing over the Internet, ensuring the highest levels of Internet transportation security.
User Friendly Functions - Click4Advisor's Technology
Advisor Profile & Feedback – Each Advisor's Phone Link pop-up window has a link to a full advisor profile that details the Advisor's expertise and experience, as well as feedback from previous Users of the Advisor's services, so you know what to expect.
Dynamic Advisor Status – An Advisor's Graphical Phone Link on a website is empowered to dynamically display whether the Advisor is currently available, unavailable or busy on another call, so no wasted effort.
CallBack Request – If an Advisor is not available or busy, a User can easily submit a CallBack Request and the Click4Advisor system automatically makes the call connection once the Advisor beciomes available.
Appointment Scheduling – Users and Advisors can use Click4Advisor's integrated Appointment Scheduling Calendar request and confirm advice appointments. The Click4Advisor system then automatically processes the call at the appointed time.
Buffer Zone – To protect against any unexpected, unforeseen connection issues between a User and their intended Advisor, Click4Advisor provides a Buffer Zone within which if Users are unable to reach their Advisor and disconnect, they are not charged.
Real-Time Balance Calculations & Timer – When you are ready to make a call, Click4Advisor immediately divides your account balance by the Advisor's per minute rate and displays to you how long your session can be. Once you connect, a display timer begins counting down your time remaining, so you always know your status.
Need Help?
Need Help with something specific? Contact us.